Alternative Dispute Resolution for Consumer Disputes

In the event of a consumer dispute, the consumer may resort to the following alternative dispute resolution entity:

CIMAAL – Consumer Information, Mediation and Arbitration Centre of the Algarve. Address: Av. 5 de Outubro, no. 55, Ground Floor Right, 8000-075 Faro

Website: www.consumidoronline.pt

For the resolution of consumer disputes arising from services provided online, you may also use the Online Dispute Resolution (ODR) platform, accessible at the following electronic address: http://ec.europa.eu/consumers/odr/.

For more information, please consult the Consumer Portal at www.consumidor.gov.pt.